FAQ

Where exactly is Hotel Christof located?
You will find us in Eppan on the South Tyrolean Wine Road, surrounded by vineyards, with a stunning view of the Dolomites.

From what time can I check in?
Check-in is possible from 2:00 PM. We are happy to store your luggage if you arrive earlier.

Until what time do I have to check out?
Check-out is until 11:00 AM. Late check-out is available upon request (subject to availability).

Are there parking spaces at the hotel?
Yes, free parking is available directly at the hotel. We also offer an underground garage for a fee.

Can I charge my electric car?
Yes, we have modern e-charging stations in the underground garage.

Are dogs allowed?
Yes, dogs are welcome. Please inform us in advance. A small surcharge applies.

Are there special room categories?
You can choose between double rooms, Junior Suites and spacious panorama Suites.

Are there accessible rooms?
Yes, we have barrier-free rooms – just feel free to ask us.

What view do the rooms offer?
Nearly all rooms have panorama balconies with views of the Dolomites or the vineyards.

Is breakfast included in the price?
Yes, a rich breakfast buffet with regional products and homemade specialties is included.

Is there a restaurant?
Yes, in the evening we serve the halfboard menu. Our kitchen staff treats you in the evenings with regional and mediterranean dishes.

Is there a bar?
Yes, at our bar you can enjoy aperitifs, cocktails, and regional wines.

Are there vegetarian or vegan dishes?
Yes, our kitchen team also offers vegetarian and vegan options. Please inform us of any intolerances in advance.

Do you offer gluten-free dishes?
Yes, we are happy to prepare gluten-free meals. Please indicate this when booking.

Does the hotel have a spa area?
Yes, our panorama spa offers sauna, steam bath, crushed-ice fountain, outdoor pool and and outdoor whirlpool. Pure relaxation.

Are there massages or beauty treatments?
Yes, we offer massages. Early booking is recommended.

Is the pool heated?
Yes, our outdoor pool and outdoor whirlpoolis ist heated year-round..

Are children welcome?
Yes, children are warmly welcome. We offer family rooms and attractive child discounts.

Is there childcare?
No, we do not provide direct childcare, but we are happy to give tips for family-friendly activities.

Do you rent bicycles or e-bikes?
Yes, we offer e-bike rentals directly at the hotel.

What leisure activities are available in the area?
Hiking, cycling paths, wine tastings, for example: the Lakes of Monticcolo, castles, and trips to Bolzano or Merano.

How far is it to Bolzano?
Bolzano can be reached in just 15 minutes by car (10 km).

Which airports are nearby?
Bolzano (15 km), Innsbruck, Verona, and Bergamo are also easily accessible.

Is there a shuttle service from the airport or train station?
We are happy to organize a transfer free of charge for you from and to Bolzano train station / Bolzano airport.

Which languages does the staff speak?
Our team speaks German, Italian, and English.

Is there free Wi-Fi?
Yes, free high-speed Wi-Fi is available throughout the hotel.

Are there offers for wine lovers?
Yes, we organize wine tastings, wine tours, and cellar visits with local winemakers.

Can I buy vouchers?
Yes, we issue value vouchers with a personal greeting message.

What payment methods are accepted?
Cash, EC cards, Visa, and MasterCard are accepted.

Are there event rooms?
Yes, we offer suitable rooms for small celebrations, meetings, or private events.

Can bicycles be stored safely at the hotel?
Yes, we offer a secure bicycle garage.

Is laundry service available?
Yes, we offer a laundry service for a fee.

What are the cancellation conditions?
Conditions vary depending on rate and offer. Please refer to your booking confirmation for details.

Are there offers or packages?
Yes, we offer seasonal packages for gourmets, active holidays, and wine lovers.

Which activities do you recommend in winter?
Winter hikes, trips to Christmas markets, skiing in Obereggen or Val Sarentino.

Which activities do you recommend in summer?
Swimming in the Montiggler Lakes, hiking, cycling, golfing, wine and culinary experiences.

Is the hotel sustainable?
Yes, we focus on regional products, short supply chains, and environmentally friendly energy.

Are there special services for honeymooners?
Yes, we prepare the room in a particularly romantic way and, upon request, can arrange various extras (e.g., a bottle of sparkling wine or a bouquet of red roses to be waiting in the room upon arrival).





For further and more detailed information,
please refer to our "Terms & Conditions" page ...